Support
As a certified Shopgate Partner you have access to a number of support options.
During your onboarding process you should have been invited to the Slack workspace Shopgate Partners.
Use the public channel #general or private channels for your organization to discuss issues around specific projects you are working on.
Tickets
Section titled “Tickets”Ticket-based support is available through our Support portal.
You can ask general questions using our support email address: developer-support@shopgate.com